Privacy Policy

1. Privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy below.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the "Information on the responsible party" section of this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us — for example, data you enter into a contact form. Other data is collected automatically or with your consent when you visit the website via our IT systems. This is primarily technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other service requests.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time with further questions on the subject of data protection.

Analysis tools and third-party tools

When you visit this website, your browsing behaviour may be statistically analysed. This is done primarily using so-called analytics programmes. Detailed information on these analytics programmes can be found in the privacy policy below.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website. External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR). Where relevant consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Our host(s) will process your data only to the extent necessary to fulfil their service obligations and follow our instructions regarding this data.

We use the following host: IP-Projects GmbH & Co. KG®, Am Vogelherd 14, D-97295 Waldbrunn

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law which ensures that the host processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory notices

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. The present privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We point out that data transmission over the internet (e.g. when communicating by email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information on the responsible party

Lea-Maribel Redmann
Friedenstraße 7
97209 Veitshöchheim
Phone: +49 931 35814425
Email: support@sharon-ayslin.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific storage period has been stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will occur after these reasons no longer apply.

Legal bases for data processing on this website

Where you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed pursuant to Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, processing is also based on Art. 49(1)(a) GDPR. Where data is necessary for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Where processing is necessary for compliance with a legal obligation, we process your data on the basis of Art. 6(1)(c) GDPR. Processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Recipients of personal data

In the course of our business activities, we work with various external parties. This sometimes requires the transfer of personal data to these external parties. We only share personal data with external parties where this is necessary for the performance of a contract, where we are legally obliged to do so, where we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or where another legal basis permits the data transfer.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out prior to the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR). WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or a third party in a common, machine-readable format. Where you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Access, rectification, and deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing and, if applicable, the right to correct or delete this data. You can contact us at any time with questions on the subject of personal data.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request restriction of the processing of your personal data.

  • If the processing of your personal data was/is unlawful, you can request restriction of data processing instead of deletion.

  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.

  • If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may — apart from being stored — only be processed with your consent or for the assertion, exercise, or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

SSL/TLS encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the padlock icon in your browser bar. If SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our websites use so-called "cookies". Cookies are small data packages and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until your web browser automatically deletes them.

Cookies may come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to analyse user behaviour or for advertising purposes. Necessary cookies are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time. You can set your browser to inform you about the setting of cookies and to only allow cookies in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Processing of support requests (OSticket)

If you contact us via our support system (ticket system), the data you provide — including name, email address, subject, and content of your request — will be processed to handle your enquiry. Processing is carried out on the basis of Art. 6(1)(b) GDPR (contract or pre-contractual measures) or, where no direct contractual relationship exists, on the basis of our legitimate interest in structured communication (Art. 6(1)(f) GDPR). The data will not be passed on to third parties and will be used exclusively internally. Support requests and their history may be stored in order to avoid follow-up questions and to ensure consistent communication.

Use of IONOS for the web shop

We use services provided by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany, to operate our web shop. IONOS provides the technical infrastructure for operating the shop. Personal data processed in this context may include name, billing and contact details, order information, IP address, and technical access data. Processing is carried out for the performance of the contract with our customers pursuant to Art. 6(1)(b) GDPR and on the basis of our legitimate interest in the secure and stable operation of the web shop pursuant to Art. 6(1)(f) GDPR. A data processing agreement (DPA) pursuant to Art. 28 GDPR has been concluded with IONOS. Further information: ionos.de/terms-gtc/terms-privacy

Payment provider Stripe

We use the payment service provider Stripe to process payments. The provider is Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. When you make a payment via Stripe, the payment data you enter is transmitted directly to Stripe and processed there. This includes in particular name, email address, invoice amount, payment method, and technical data such as IP address and device information. We ourselves do not receive any complete payment data such as credit card numbers. Processing is carried out for the performance of the contract pursuant to Art. 6(1)(b) GDPR and on the basis of our legitimate interest in secure and efficient payment processing pursuant to Art. 6(1)(f) GDPR. Stripe may also process personal data in third countries, in particular in the USA. To ensure an adequate level of data protection, Stripe uses standard contractual clauses pursuant to Art. 46 GDPR. Further information: stripe.com/privacy

Payment provider PayPal

We offer payment via PayPal on our website. The provider of this payment service is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg. When you choose PayPal as your payment method, the payment data you enter will be transmitted to PayPal, including name, address, email address, payment amount, and technical data such as IP address. The data transfer is carried out exclusively for the purpose of payment processing. PayPal may pass on personal data to affiliated companies or subcontractors insofar as this is necessary for the fulfilment of contractual obligations. Transfer to third countries is possible; PayPal uses appropriate data protection guarantees in accordance with GDPR requirements for this purpose. Further information: paypal.com/privacy

Comment function on this website

In addition to your comment, information about the time the comment was created, your email address, and, if you do not post anonymously, the username you have chosen will be stored. The IP addresses of users who post comments are stored. As we do not review comments on this website before they are activated, we need this data in order to be able to take action against the author in the event of legal infringements such as insults or propaganda. As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the info emails. Comments and associated data are stored and remain on this website until the commented content has been completely deleted or the comments must be deleted for legal reasons (e.g. offensive comments). The storage of comments is based on your consent (Art. 6(1)(a) GDPR). You can revoke consent you have given at any time by sending us an informal message by email.

5. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information.

For sending the newsletter we use the service CleverReach, an offering of CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany. The data entered during newsletter registration (e.g. email address, name if provided) is stored on CleverReach servers in Germany/EU. CleverReach uses this information to send and evaluate newsletters on our behalf. A data processing agreement pursuant to Art. 28 GDPR has been concluded with CleverReach. Further information: cleverreach.com/privacy

The processing of data entered in the newsletter registration form is carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The data stored by us for the purpose of receiving the newsletter will be deleted upon your unsubscription from the newsletter distribution list. We reserve the right to delete or block email addresses in the exercise of our legitimate interest pursuant to Art. 6(1)(f) GDPR. After your removal from the distribution list, your email address may be stored in a blocklist (blacklist) to prevent future mailings. This storage is for an indefinite period and solely for this purpose. You can object to the storage if your interests override our legitimate interest.

Source: e-recht24.de